Frequently Asked Questions
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Frequently Asked Questions
What does ScoopDog do?
ScoopDog provides professional dog waste removal services for residential and commercial properties. We visit your property on a regular schedule to pick up and dispose of pet waste, leaving your yard clean and safe for you and your furry friends.
How much does ScoopDog's services cost?
Our pricing is based on the number of dogs and frequency of service. We offer affordable plans to fit your needs, with no hidden fees or contracts. Check out our pricing page or contact us for a personalized quote.
Do I need to be home when you come?
Nope! As long as we have access to your yard, there’s no need for you to be home during our visits. We’ll notify you when we’re on our way and once the service is complete.
How do I know my gate will be secured?
After every visit, we take a photo of your securely closed gate and send it to you for peace of mind. Your pets’ safety is our top priority.
What happens if ScoopDog misses a visit?
If weather or unforeseen circumstances prevent us from completing a scheduled visit, we’ll reschedule at no additional cost. Your satisfaction is always guaranteed.
What methods of payment do you accept?
We accept all major credit and debit cards. You can set up automatic payments through our online customer portal for convenience.
Do you offer one-time clean ups?
Yes! Whether you’re hosting an event or just need a one-time cleanup, we’ve got you covered. Contact us to schedule a single-service visit.
What areas do you serve?
ScoopDog proudly serves most zip codes of the Eastside of Seattle. Not sure if we’re in your neighborhood? Reach out to us, and we’ll let you know!
Is your services environmentally friendly?
Absolutely! We use eco-conscious disposal methods and take every step to reduce our environmental impact while keeping your yard and community clean.
How do you prevent the spread of germs or diseases?
We sanitize all tools and equipment with a kennel-grade disinfectant after every visit. This ensures we don’t bring any germs or diseases from one yard to another.
Do I need to sign a contract?
No contracts are required! Our services are flexible, allowing you to start, pause, or stop at any time.
How do I get started?
Getting started is easy! Visit our website or contact us to sign up for service. Choose the plan that works best for you, and we’ll handle the rest.
